To Report a complain and before contacting your state’s regulators, please contact Envios de Valores la Nacional, Corp. NMLS # 908762, Customer Service Telephone 800-368-5601 , option 1. During our hours of operation Monday to Friday 8:00am – 10:00pm, Saturdays 9:00am – 8:00pm, Sundays 9:00am – 5:00pm.

In case of a need to cancel an order under the Regulation E’s 30-minutes-right-to-cancel please call 800-368-5601 or email at CRO@lanacional.com.

Please click on the link to your state below for information on how to file a complaint with your regulator.

Alabama Securities Commission
Online: www.asc.state.al.us/
Telephone number: 800-222-1253

For Alaska Residents Only:

If your issue is unresolved by Envios de Valores La Nacional Corp., DBA La Nacional, 800-368-5601, option 1, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you are an Alask resident with questions regarding forma complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Sever Four Six Five Two Five Two One

Arizona Department of Financial Institutions
Online: www.azdfi.gov
Telephone number: 800-544-0708

California Department of Financial Protection and Innovation (DFPI)
Online: http://www.dfpi.ca.gov/
Telephone number: 866-275-2677, 916-327-7585
By email: consumer.services@dfpi.ca.gov

By Mail:

Department of Financial Protection and Innovation (DFPI)
Attn: Consumer Services,

2101 Arena Boulevard
Sacramento, CA 95834

Colorado Division of Banking
Online: http://banking.colorado.gov
Telephone number: 303-894-7855, 800-886-7675

Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
Colorado Consumer Complaint Notice: (link to form
ttps://drive.google.com/file/d/0BzYdkXo6Bxz2YXhjclhKU1BHQ2M/view

Connecticut Department of Banking
Online: www.ct.gov/dob
800-831-7225
860-240-8180

Delaware Office of State Bank Commissioner
Online: banking.delaware.gov
Telephone number: 302-739-4235

District of Columbia Department of Insurance, Securities, & Banking
Online: Disb.dc.gov
Telephone number: 202-727-8000

Florida Office of Financial Regulation
Online: www.flofr.com
Telephone number: 850-487-9687

Georgia Department of Banking & Finance
Online: www.dbf.georgia.gov
Telephone number: 888-986-1633

Illinois Department of Financial and Professional Regulation
Online: www.idfpr.com
Telephone number: 312-814-6910

Indiana Department of Financial Institutions
Online: www.in.gov/dfi/
Telephone number: 317-232-3955

Kansas Office of the State Bank Commissioner
Online: www.osbckansas.org
Telephone number:
785-380-3939

Louisiana Office of Financial Institutions
Online: www.ofi.louisiana.gov
Telephone number:
888-525-9414
225-925-4660

Maryland Office of the Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202. Attention: Consumer Services Unit
Online: www.dllr.state.md.us/finance
Telephone number: 888-784-0136

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or
complaints regarding this authorized delegate of Envios de Valores la Nacional Corp., NMLS #908762 at
500 N. Calvert St., Room 402, Baltimore, MD 21202, Phone # 888-784-0136

Massachusetts Division of Banks
Online: www.mass.gov/dob
Telephone number: 800-495-2265

Michigan Department of Insurance & Financial Services
Online: www.michigan.gov/difs
Telephone number: 877-999-6442

Minnesota Department of Commerce
Online: http://mn.gov/commerce
Telephone number: 1-800-657-3602, 651-539-1500

Missouri Division of Finance
Online: www.finance.mo.gov
Telephone number: 573-751-3242

Nebraska Department of Banking & Finance
Online: www.ndbf.ne.gov
Telephone number: 877-471-3445

New Jersey Department of Banking & Insurance
Online: www.state.nj.us/dobi
Telephone number: 800-446-7467

New Mexico Financial Institutions Division
Onine:
https://www.rld.state.nm.us/financialinstitutions/
Telphone number:
505-476-4885

New York State of Department of Financial Services
Attn: Consumer Assistance Unit, One Commerce Plaza, Albany, NY 12257
Online: www.dfs.ny.gov
Telephone number: 800-342-3736

North Carolina Office of the Commissioner of Banks
Online: www.nccob.gov/public
Telephone number: 919-733-3016

Ohio Division of Financial Institutions
Online: www.com.ohio.gov/fiin/
Telephone number: 866-278-0003

Oregon Division of Financial Regulation

Online: http://dfr.oregon.gov/Pages/index.aspx
Telephone number: 866-814-9710 (OR Only), 503-378-4140

Pennsylvania Department of Banking and Securities
Online: www.dobs.pa.gov/
Telephone number: 717-787-1854, 800-600-0007

Rhode Island Dept. of Bus. Regulation – Div. of Banking
Online: www.dbr.ri.gov/divisions/banking/
Telephone number: 401-462-9500

South Carolina Office of the Attorney General
Online: http://www.scag.gov
Telephone number: 803-734-3970

Tennessee Department of Financial Institutions
Online: www.tennessee.gov/tdfi/
Telephone number: 800-778-4215

Texas Department of Banking, Special Audits Division, 2601 N. Lamar Blvd., Austin, Texas 78705-4294
Online: www.dob.texas.gov
Telephone number: 877-276-5554, 512-475-1300

Utah Department of Financial Institutions
Online: www.dfi.utah.gov
Telephone number: 801-538-8830

Virginia Bureau of Financial Institutions
Online: www.scc.virginia.gov/bfi/index.aspx
Telephone number: 804-371-9657, 800-552-7945 (VA Only)

Washington Department of Financial Institutions
Online: www.dfi.wa.gov
Telephone number: 877-746-4334

Wisconsin Department of Financial Institutions
Online: www.wdfi.org
Telephone number: 608-261-9555