To Report a complain and before contacting your state’s regulators, please contact Envios de Valores la Nacional, Corp. NMLS # 908762, Customer Service Telephone 800-710-1201, option 1. During our hours of operation Monday to Friday 8:00am – 10:00pm, Saturdays 9:00am – 8:00pm, Sundays 9:00am – 5:00pm.

In case of a need to cancel an order under the Regulation E’s 30-minutes-right-to-cancel please call 800-368-5601 or email at CRO@lanacional.com.

Please click on the link to your state below for information on how to file a complaint with your regulator.

Alabama Securities Commission
Online: www.asc.state.al.us/
Telephone number: 800-222-1253

Alaska Division of Banking & Securities

If your issue is unresolved by La Nacional, 800-368-5601, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:
1. Fax:  907-465-1230
2. Email:  msb_licensing@alaska.gov
3. Mail:  Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807
If you have questions regarding formal complaints, please call 907-465-2521

Arizona Department of Financial Institutions
Online: www.azdfi.gov/
Telephone number: 800-544-0708

California Department of Business Oversight, Consumer Services
Online: www.dbo.ca.gov
Telephone number: 866-275-2677, 916-327-7585
By email: consumer.complaint@dbo.ca.gov

Department of Business Oversight
Attn: Consumer Services, 1515 K Street, Suite 200
Sacramento, CA 95814

Colorado Division of Banking
Online: www.dora.colorado.gov/dob
Telephone number: 303-894-7855, 800-886-7675

Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
Colorado Consumer Complaint Notice: (link to form
https://drive.google.com/file/d/0BzYdkXo6Bxz2YXhjclhKU1BHQ2M/view

Connecticut Department of Banking
Online: www.ct.gov/dob
Telephone number: 800-831-7225

Delaware Office of State Bank Commissioner
Online: banking.delaware.gov/
Telephone number: 302-739-4235

District of Columbia Department of Insurance, Securities, & Banking
Online: Disb.dc.gov
Telephone number: 202-727-8000

Florida Office of Financial Regulation
Online: www.flofr.com/
Telephone number: 850-487-9687

Georgia Department of Banking & Finance
Online: www.dbf.georgia.gov/
Telephone number: 888-986-1633

Illinois Department of Financial and Professional Regulation
Online: www.idfpr.com/
Telephone number: 888-473-4858

Indiana Department of Financial Institutions
Online: www.in.gov/dfi/
Telephone number: 317-232-3955, 800-382-4880 (IN Only)

Kansas Office of the State Bank Commissioner
Online: www.osbckansas.org
Telephone number: 1-785-296-2266

Louisiana Office of Financial Institutions
Online: www.ofi.louisiana.gov/
Telephone number: 888-525-9414

Maryland Office of the Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202. Attention: Consumer Services Unit
Online: www.dllr.state.md.us/finance
Telephone number: 888-784-0136

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or
complaints regarding this authorized delegate of Envios de Valores la Nacional Corp., NMLS #908762 at
500 N. Calvert St., Room 402, Baltimore, MD 21202, Phone # 888-784-0136

Massachusetts Division of Banks
Online: www.mass.gov/dob
Telephone number: 800-495-2265

Michigan Department of Insurance & Financial Services
Online: www.michigan.gov/difs
Telephone number: 877-999-6442

Minnesota Department of Commerce
Online: http://mn.gov/commerce
Telephone number: 1-800-657-3602, 651-539-1500

Missouri Division of Finance
Online: www.finance.mo.gov/
Telephone number: 573-751-3242

Nebraska Department of Banking & Finance
Online: www.ndbf.ne.gov/
Telephone number: 877-471-3445

New Jersey Department of Banking & Insurance
Online: www.state.nj.us/dobi
Telephone number: 800-446-7467

New York State of Department of Financial Services
Attn: Consumer Assistance Unit, One Commerce Plaza, Albany, NY 12257
Online: www.dfs.ny.gov
Telephone number: 800-342-3736

South Carolina Office of the Attorney General
Online: http://www.scag.gov
Telephone number: 803-734-3970

North Carolina Office of the Commissioner of Banks
Online: www.nccob.gov/public
Telephone number: 1-919-733-3016

Ohio Division of Financial Institutions
Online: www.com.ohio.gov/fiin/
Telephone number: 866-278-0003

Oregon Division of Financial Regulation

Online: http://dfr.oregon.gov/Pages/index.aspx
Telephone number: 866-814-9710 (OR Only), 503-378-4140

Pennsylvania Department of Banking and Securities
Online: www.dobs.pa.gov/
Telephone number: 717-787-1854, 800-600-0007

Rhode Island Dept. of Bus. Regulation – Div. of Banking
Online: www.dbr.state.ri.us/
Telephone number: 401-462-9500

Tennessee Department of Financial Institutions
Online: www.tennessee.gov/tdfi/
Telephone number: 800-778-4215

Texas Department of Banking, Special Audits Division, 2601 N. Lamar Blvd., Austin, Texas 78705-4294
Online: www.dob.texas.gov
Telephone number: 877-276-5554, 512-475-1300

Utah Department of Financial Institutions
Online: www.dfi.utah.gov/
Telephone number: 801-538-8830

Virginia Bureau of Financial Institutions
Online: www.scc.virginia.gov/bfi/index.aspx
Telephone number: 804-371-9657, 800-552-7945 (VA Only)

Washington Department of Financial Institutions
Online: www.dfi.wa.gov/
Telephone number: 877-746-4334

Wisconsin Department of Financial Institutions
Online: www.wdfi.org/
Telephone number: 608-261-9555